Shipping Details
At Ashraf Web Decisions, our services are primarily digital, which means most of our products, such as courses, training programs, and gift cards, are delivered electronically. This policy outlines our digital delivery process, estimated delivery times, and exceptions.
1. Digital Products
Since our offerings include online courses, e-learning materials, and digital gift cards, no physical shipping is involved. Once a purchase is confirmed, customers will receive digital access via email or through our online platform.
Delivery Process for Digital Products
- Courses and Training Programs: Once your purchase is complete, you will receive an email with login credentials or access instructions within 1-2 hours. Access details may also be available on our website under your account.
- Gift Cards: Digital gift cards and codes are delivered to your email within 1-2 hours after purchase. For security purposes, please ensure the email provided is accurate.
Delivery Times
- Immediate Delivery: Most digital products are accessible within 1-2 hours. In cases where immediate access is not available, our support team will ensure you receive access within 24 hours.
- Order Confirmation: After placing your order, you will receive a confirmation email with your purchase details. If you do not receive confirmation within an hour, please check your spam folder or contact us.
2. Shipping for Physical Products
If we offer any physical items in the future, such as books, merchandise, or printed certificates, they will be shipped according to the following guidelines:
- Shipping Method: We partner with reputable carriers for reliable delivery.
- Shipping Locations: Currently, physical shipping is available within [Specify regions, if applicable, e.g., Pakistan or international locations].
- Shipping Fees: Additional shipping fees may apply, based on the item and location.
- Estimated Delivery Time: Physical items are usually delivered within 7-14 business days, depending on location and availability.
3. Tracking and Support
If you experience any issues accessing your digital products or have questions about physical shipping, please contact us:
- Email: hajiashraf4165@gmail.com
- Phone: +923271831627
4. Exceptions and Special Cases
- Delayed Delivery: In rare cases, digital delivery may be delayed due to technical issues. If your digital purchase is not delivered within 24 hours, please contact our support team for assistance.
- Incorrect Email Address: Ensure your email is entered accurately at checkout. If you accidentally provide an incorrect email, contact us immediately to update your information.
This shipping policy is designed to ensure timely delivery of our digital products. Please contact us with any questions or concerns. We are here to assist you in accessing our services quickly and easily.
This policy is intended to clarify the delivery process, as well as provide support for any delivery-related inquiries.